Style That Moves With You
Comfortable, versatile shoes made for work, weekends, and everything in between.
We're Here to Help
Questions about an order, shipping, returns, or a product? Our team is here to help and typically responds within 24–48 business hours.
Business Name: Krogik LLC
Email: info@krogik.com
Phone: +1 267-225-8222
Business Mailing Address: 1207 Delaware Ave, Suite 2160
Wilmington, DE 19806
United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST
We aim to respond to all customer inquiries within 24–48 business hours.
Frequently asked questions
How long does shipping take?
Orders are processed within 1–4 business days. Estimated delivery time is 5–12 business days after processing.
Can I track my order?
Yes. A tracking number will be emailed once your order has shipped.
You can track your package using the link in your shipping confirmation email. Tracking updates may take 24–48 hours to appear after the carrier receives the package.
If you do not receive tracking information after your order has shipped, contact us at info@krogik.com and we will help review the status of your order.
Where do you ship?
We currently ship to customers in the United States.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Apple Pay, Shop Pay, and other major payment methods.
What is your return policy?
We offer a 14-day return policy. Items must be unused, in their original condition, and returned within 14 days of delivery.
What if my item arrives damaged?
If your item arrives damaged, defective, or incorrect, contact us as soon as possible and we'll work with you to provide a replacement, exchange, or refund.
How do I contact support?
You can reach our support team anytime at info@krogik.com
How long does customer support take to respond?
We typically respond to all inquiries within 24–48 business hours.