Pelvia Trainer
We offer free standard shipping on all U.S. orders.
Orders are typically processed within 1–4 business days. After processing, estimated delivery within the United States is 5–12 business days.
Total estimated delivery time is usually 6–16 business days from the date the order is placed.
Tracking information is emailed once your order has shipped.
View our full Shipping Policy.
Returns and exchanges may be requested within 14 days of receiving your order.
Items must be unused, undamaged, in the same condition received, and in their original packaging.
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect due to our error.
We do not charge a restocking fee. Approved refunds are issued to the original payment method and may take up to 10 business days to process.
View our full Return & Refund Policy.
Questions about your order, shipping, returns, or product details?
Email us at info@krogik.com with your order number, and our support team will help.
Phone: (267) 225-8222
Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST
We aim to respond to customer inquiries within 24–48 business hours.
Visit our Contact Us page.
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Questions about an order, shipping, returns, or a product? Our team is here to help and typically responds within 24–48 business hours.
Business Name: Krogik
Email: info@krogik.com
Phone: (267) 225-8222
Business Mailing Address: 2304 E Hazzard St, Philadelphia, PA 19125, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST
We aim to respond to all customer inquiries within 24–48 business hours.
Orders are processed within 1–4 business days. Estimated delivery time is 5–12 business days after processing.
Yes. A tracking number will be emailed once your order has shipped.
You can track your package using the link in your shipping confirmation email. Tracking updates may take 24–48 hours to appear after the carrier receives the package.
If you do not receive tracking information after your order has shipped, contact us at info@krogik.com and we will help review the status of your order.
We currently ship to customers in the United States.
We accept Visa, Mastercard, American Express, Discover, Apple Pay, Shop Pay, and other major payment methods.
We offer a 14-day return policy. Items must be unused, in their original condition, and returned within 14 days of delivery.
If your item arrives damaged, defective, or incorrect, contact us as soon as possible and we'll work with you to provide a replacement, exchange, or refund.
You can reach our support team anytime at info@krogik.com
We typically respond to all inquiries within 24–48 business hours.
